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All orders placed from Monday to Friday will be processed within 3 to 4 days*. Unless there is a holiday in between. Orders placed on Friday will be processed the next business day.

You will be notified by email when the shipment leaves our warehouse. No shipment leaves our warehouse until it is fully paid.


Sometimes our web shop will be closed for holidays. The holiday period is shown on our website. You can decide to place your order or to wait until the holiday period is over.


Bie Riel insures all purchases delivered in Belgium and the Netherlands from the moment of pickup by the delivery company till the package is delivered to the buyer.

From the moment that the buyer has signed for the package, the responsibility is transferred to the buyer.

The shipping company will always require a signature for proof of delivery. If you choose not to sign for your package as proof of delivery, you agree that you, as the buyer, take full responsibility for any loss or damage to the package / product.